Privacy Policy
Last updated: 11 June 2026
This website and the Camberline Clothing brand are operated by Robert Duma trading as Signmasta.
Camberline Clothing is the brand used for our graphic clothing and printed apparel. Signmasta is our Stoke-on-Trent based print, signage and graphics business, and carries out print production, order handling and customer support for Camberline Clothing.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit camberline.co.uk, place an order, contact us, create an account, subscribe to marketing, or otherwise use our website and services.
For the purposes of applicable data protection law, including the UK GDPR, Robert Duma trading as Signmasta is the data controller of your personal information.
Our contact details
Camberline Clothing print production by Signmasta
Robert Duma trading as Signmasta
555 High Street, Sandyford, Stoke-on-Trent, Staffordshire, ST6 5PB, United Kingdom
Email: sales@camberline.co.uk
Phone / WhatsApp: +44 7594 233864
Website: camberline.co.uk
Personal information we collect
Personal information means information that identifies you or can reasonably be linked to you.
We may collect and process the following types of personal information:
Contact details, including your name, billing address, delivery address, email address and phone number.
Order information, including the products you order, sizes, colours, order value, payment status, delivery method, returns, exchanges and customer service notes.
Payment information, including payment method, payment confirmation and transaction details. Payment card details are processed securely by our payment providers and are not stored directly by us.
Account information, if you create an account, including login details, preferences and order history.
Communication information, including messages you send to us by email, contact form, phone, WhatsApp or social media.
Technical information, including IP address, browser type, device type, operating system, referring pages and information about how you use our website.
Marketing information, including your marketing preferences and whether you have opted in to receive promotional emails.
How we collect personal information
We collect personal information in the following ways:
Directly from you, when you place an order, create an account, contact us, subscribe to emails or complete a form on our website.
Automatically through our website, using cookies and similar technologies.
From service providers, including Shopify, payment processors, delivery services and other tools used to operate our store.
How we use your personal information
We use your personal information to:
Process and fulfil your orders.
Take and confirm payment.
Send order confirmations, dispatch updates and customer service messages.
Arrange delivery, returns, exchanges and refunds.
Respond to customer enquiries and support requests.
Manage your account and order history.
Prevent fraud, protect our website and maintain security.
Improve our website, products, customer service and shopping experience.
Send marketing emails where you have chosen to receive them.
Comply with legal, tax, accounting and regulatory obligations.
Our lawful basis for processing
We only process your personal information where we have a lawful basis to do so.
This may include:
Contract: where processing is necessary to fulfil your order, take payment, arrange delivery, manage returns or provide customer support.
Legal obligation: where we need to keep records for tax, accounting, consumer rights or legal compliance.
Legitimate interests: where processing is necessary to operate, protect and improve our business, prevent fraud, respond to enquiries, manage customer service and maintain website security.
Consent: where you have opted in to marketing emails or accepted certain cookies.
Marketing
We may send marketing emails if you have opted in to receive them.
You can unsubscribe at any time by using the unsubscribe link in our marketing emails or by contacting us.
We do not sell your personal information.
Cookies and similar technologies
Our website may use cookies and similar technologies to help the site work properly, improve your browsing experience, remember preferences, analyse website performance and support marketing or advertising where enabled.
You can control or delete cookies through your browser settings. Some parts of the website may not work properly if cookies are disabled.
How we share personal information
We may share personal information with trusted third parties where necessary to operate our business and provide our services.
This may include:
Shopify, our ecommerce platform provider.
Payment processors, to securely process payments.
Delivery and courier services, to deliver your order.
Email and communication providers, to send order updates and customer service messages.
Marketing and analytics providers, where enabled and where permitted by law.
Professional advisers, including accountants, legal advisers and insurers.
Authorities or regulators, where required by law.
We only share information where necessary and expect service providers to handle personal information securely and lawfully.
Relationship with Shopify
Our online store is powered by Shopify. Shopify provides the ecommerce platform we use to display products, process orders, manage checkout and operate our online store.
When you use our website, place an order or make a payment, your information may be processed by Shopify and its service providers to support the operation of the store.
Shopify may process personal information in accordance with its own privacy policy and platform terms.
Payment security
Payments are processed securely by third-party payment providers. We do not directly store full payment card details.
Payment providers may process your payment information in accordance with their own privacy and security policies.
How long we keep personal information
We keep personal information only for as long as necessary for the purposes described in this policy.
Order, payment and accounting records may be kept for up to 7 years to meet tax, accounting and legal requirements.
Customer service communications may be kept for as long as needed to manage enquiries, resolve issues and keep accurate business records.
Marketing information is kept until you unsubscribe or withdraw consent.
International transfers
Some of our service providers, including Shopify and other technology providers, may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we rely on appropriate safeguards where required, such as adequacy regulations, standard contractual clauses, the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses.
Your rights
Under UK data protection law, you may have the right to:
Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information in certain circumstances.
Object to certain types of processing.
Request restriction of processing in certain circumstances.
Request transfer of your personal information to another provider where applicable.
Withdraw consent where processing is based on consent.
Complain to the Information Commissioner’s Office.
To exercise your rights, please contact us using the details in this policy. We may need to verify your identity before responding to your request.
Complaints
If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.
If you remain dissatisfied, you have the right to complain to the Information Commissioner’s Office, the UK data protection regulator.
Children’s privacy
Our website and products are not intended for children. We do not knowingly collect personal information from children under 16.
If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
Third-party websites
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content or security of those third-party websites.
Please review their privacy policies before providing personal information.
Security
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.
However, no website, email service or online system can be guaranteed to be completely secure. Please avoid sending sensitive information through unsecured channels.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements or data processing practices.
The latest version will always be published on this page with the updated date shown at the top.
Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Camberline Clothing print production by Signmasta
Robert Duma trading as Signmasta
555 High Street, Sandyford, Stoke-on-Trent, Staffordshire, ST6 5PB, United Kingdom
Email: sales@camberline.co.uk
Phone / WhatsApp: +44 7594 233864
