Privacy Policy
Last updated: 14 May 2026
This website and the Camberline Clothing brand are operated by a sole trader trading as Signmasta ("we", "us", or "our"). We use Shopify to power our online store and provide you with a curated shopping experience (the "Services").
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how we collect, use, and disclose your information.
Personal Information We Collect or Process
"Personal information" means details that identify or can reasonably be linked to you. We may collect or process the following categories of personal information:
Contact details: Name, billing address, shipping address, phone number, and email address.
Financial information: Payment card details, financial account information, transaction details, form of payment, and payment confirmation.
Account information: Username, password, security questions, preferences, and settings.
Transaction information: Items you view, add to your cart, purchase, return, or exchange, along with your past transaction history.
Communications: Information included in your communications with us, such as customer support inquiries.
Device information: Details about your device, browser, network connection, IP address, and other unique identifiers.
Usage information: Data regarding how and when you interact with or navigate the Services.
Personal Information Sources
We collect personal information from the following sources:
Directly from you: When you create an account, make a purchase, or communicate with us.
Automatically through the Services: From your device when you visit our website, through the use of cookies and similar technologies.
From our service providers: When we engage third parties (like Shopify) to process data on our behalf.
How We Use Your Personal Information
We use your personal information for the following purposes:
Providing and Improving the Services: To perform our contract with you, process payments, fulfil orders, manage your account, arrange shipping, facilitate returns, and provide a customised shopping experience.
Marketing and Advertising: To send promotional communications and show targeted online advertisements based on your activity on the Services.
Security and Fraud Prevention: To authenticate your account, ensure secure payments, and investigate potentially fraudulent or illegal activity.
Customer Communication: To provide customer support and maintain our business relationship with you.
Legal Obligations: To comply with applicable UK law, respond to court orders, warrants, and valid legal requests, or to enforce our terms and policies.
How We Disclose Personal Information
We may disclose your personal information to third parties for legitimate business purposes:
Service Providers: With companies that perform services on our behalf, such as Shopify, payment processors, cloud storage, and order fulfilment partners.
Marketing Partners: With business partners to advertise to you. You may have the right to direct us not to share information for targeted advertising.
With Your Consent: When you request us to share certain information, such as through social media integrations.
Legal Reasons: In connection with a business transaction, to comply with legal obligations, or to protect our rights and the rights of our users.
Relationship with Shopify
Our store is hosted by Shopify. They collect and process personal information about your use of the Services to provide and improve their platform. Information you submit will be transmitted to Shopify and their third-party partners. Shopify is responsible for the processing of your personal information for their enhanced features. To learn more about how Shopify handles your data, please visit the Shopify Consumer Privacy Policy.
Third-Party Websites
The Services may provide links to external websites. We do not control and are not responsible for the privacy practices or security of these third-party platforms. You should review their privacy policies before sharing any information.
Children's Data
The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian of a child who has provided us with personal information, please contact us to request its deletion.
Security and Retention
No security measures are perfect. We recommend you do not use unsecure channels to send us sensitive information. We retain your personal information only for as long as necessary to maintain your account, provide the Services, comply with legal obligations, or resolve disputes.
Your Rights and Choices
Depending on your location, including the UK and European Economic Area (EEA), you have specific rights regarding your personal information under the UK GDPR:
Right to Access: You can request a copy of the personal information we hold about you.
Right to Delete: You can request that we delete your personal information.
Right to Correct: You can ask us to correct inaccurate data.
Right of Portability: You can request we transfer your data to a third party.
Objection and Restriction: You can ask us to stop or restrict the processing of your data.
Withdrawal of Consent: You can withdraw your consent for data processing at any time.
You can exercise these rights by contacting us using the details below. We may need to verify your identity before processing your request.
Complaints
If you have a complaint about how we process your personal information, please contact us first. If you are in the UK and remain dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO): www.ico.org.uk.
International Transfers
We may transfer, store, and process your personal information outside the UK or EEA, including in the United States or Canada (via Shopify). We rely on recognised transfer mechanisms, such as the UK Addendum to the EU Standard Contractual Clauses, to ensure your data receives an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will post the revised policy on this website and update the "Last updated" date.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at sales@camberline.co.uk or contact us at 555 High Street, Sandyford, Stoke-on-Trent, ENG, ST6 5PB, GB. For the purpose of applicable data protection laws, we are the data controller of your personal information.
